Book a visit
We state the diagnostic fee up front, so there's nothing to discover on arrival.
Florida · Residential and small commercial
Diagnosed first,
Diagnosed first,
quoted before we fix.
Nobody should approve a repair without knowing what's wrong or what it costs. We diagnose, tell you the price, and say plainly when an appliance isn't worth repairing.
- FLregistered company
- 24 hto reply
- Stateddiagnostic fee
- Quotedbefore work
What we do
Four services, quoted before any work
Most makes and models. The diagnostic fee is stated before we come out, with no surprises on arrival.
Washers & dryers
Washing machines and dryers: drainage, drum, bearings, heating elements and the faults that cause them.
See the programRefrigerators & freezers
Cooling faults, ice makers, seals and thermostats, diagnosed with the sealed system limits explained.
See the programOvens, cooktops & dishwashers
Electric ovens and cooktops, dishwashers and the controls, elements and seals that fail on them.
See the programInstallation & replacement
Installing new appliances, including levelling, connection to existing services and removal of the old unit.
See the program
How it works
How we work
Tell you the diagnostic fee before we come, find the actual fault, quote the repair, and say when it isn't worth doing.
Diagnose properly
The cause traced rather than the obvious part swapped.
Quote before work
Parts and labour, approved by you before anything is fitted.
Repair and test
Run and verified before we leave, with the warranty stated on the invoice.
Working together
Ways to work with us
Diagnostic fee stated in advance and credited against the repair if you go ahead.
Repair visit
One appliance diagnosed and repaired.
- Diagnostic fee stated before the visit
- Credited against the repair
- Repair quoted before any work
- Tested before we leave
- Labour warranty on the invoice
Installation
A new appliance fitted and the old one removed.
- Connections checked beforehand
- Installed to manufacturer's instructions
- Levelled and tested
- Old appliance removed where arranged
- Quoted in writing
Landlords & property managers
Repairs across several properties on agreed terms.
- Agreed rates and response times
- Tenant scheduling handled
- Photographic reports
- Consolidated invoicing
- One point of contact
Every engagement is quoted after a free consultation. No subscription.
How we work
A Florida company that will tell you not to repair it
Zaaap Services LLC is a limited liability company registered in the State of Florida, with registration details on public record with the Florida Division of Corporations. Insurance details are available on request.
Some appliances aren't worth fixing, and we'd rather charge a diagnostic fee and tell you that than sell a repair costing most of a replacement. Gas connections and electrical work beyond the appliance go to licensed contractors, and refrigerant work requiring EPA certification is only carried out where that certification is held.
Frequently asked
The questions we get most
What does a visit cost?
The diagnostic fee is stated when you book, and it's credited against the repair if you go ahead. No charge appears on arrival that you weren't told about.
Will you tell me if it's not worth repairing?
Yes, with the numbers. If a repair costs most of a replacement, you should know that before approving it.
Do you work on gas appliances?
Not the gas connection — that requires a licensed gas contractor. We'll diagnose the appliance and refer the gas work.
Do you carry parts?
Common parts, yes. Less common ones are ordered after diagnosis, and we'll tell you the lead time before you approve the repair.
Is there a warranty?
Labour warranty is stated on the invoice, and parts carry the manufacturer's or supplier's warranty.
Do you work with landlords?
Yes — agreed rates, tenant scheduling and photographic reports across multiple properties.
Something broken?
Tell us the appliance and the fault. We'll state the diagnostic fee and book a visit.